TERMS & CONDITIONS

Last updated: 24/11/2025

1. About My Services

I offer one-to-one Bach Flower consultations online (via Zoom or WhatsApp).
My role as a Bach Practitioner is to support emotional wellbeing using the Bach Flower System.
I do not diagnose, prescribe, or treat medical conditions.

2. Consultations

Sessions last approximately 60 minutes.
During the consultation, we explore how you are feeling emotionally and select the remedies that best support your current state.

3. Payments

Payment is required before the session in order to confirm your appointment.
Payments can be made by card or PayPal.

4. Cancellations & Rescheduling

If you need to cancel or reschedule, please let me know at least 24 hours in advance.
Cancellations with less than 24 hours’ notice are non-refundable.
A full version of my cancellation policy is available on the “Cancellation Policy” page.

5. Preparation & Delivery of Remedies

Your personalised remedy bottle is included in the consultation fee.
If postal delivery is required, shipping costs will be added.
Remedies are prepared following the guidelines taught and recommended by the Bach Centre.

6. Emotional Support Only

The Bach Flower Remedies complement but do not replace medical or psychological treatment.
Please contact your GP or healthcare provider for physical or mental health concerns.

7. Client Responsibility

By booking a consultation, you agree to:

• provide accurate information during the session

• take responsibility for your own wellbeing and decisions

• seek medical assistance when necessary

8. Privacy & Confidentiality

All information shared during consultations is confidential.
Your personal data is handled according to my Privacy Policy.

9. Website Use

All content on this website is for educational purposes only and may not be reproduced without permission.
I reserve the right to update these Terms & Conditions at any time.

10. Contact

For any questions regarding these Terms & Conditions, please contact me at:
silvinabachflowers@gmail.com